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The Power of Empathy

Cross-cutting
Digital Skills

Soft skills

Duration

3:00 p.m.

PRESENTATION

Thanks to this training program at The Power of Empathy You'll be able to see firsthand the importance of developing the communication skills, as well as the effects and benefits of empathy. You’ll learn the principles of being an empathetic person, strategies for developing empathy, and techniques for expressing yourself constructively. You’ll also discover what the basic tools to enhance basic listening skills, the power of words, and to identify parameters of the nonverbal communication. With this training, you'll gain a better understanding of the troubleshooting and a more empathetic way of speaking, which will enable you to interact with others more successfully.

Objectives

  • Understanding the importance of developing the communication skills.

  • Understanding what the resilience and what strategies can help you become an empathetic person.

  • Analyze the difficulties that prevent us from acting with empathy and reinforce the factors that foster these skills for success.

  • Discover the power of the active listening.

Syllabus

TEACHING UNIT 1. DO YOU KNOW WHAT EMPATHY IS?

  1. The Importance of Developing Communication Skills
  2. What is empathy?
  3. Training and Stages of Empathy
  4. Effects and Benefits of Empathy

TEACHING UNIT 2. HOW CAN YOU BE AN EMPATHETIC PERSON?

  1. How is empathy developed?
  2. Barriers to Empathy
  3. Strategies for Developing Empathy
  4. How can we express empathy?

TEACHING UNIT 3. ACTIVE LISTENING AS THE FOUNDATION OF EMPATHY

  1. Reception of the message in the communication process
  2. Active Listening as a Differentiating Factor
  3. Tools for Enhancing Active Listening
  4. Beyond Words: Nonverbal Communication

TEACHING UNIT 4. COMMUNICATION THROUGH EMPATHY

  1. The Relationship Between Assertiveness and Empathy
  2. Nonviolent Communication
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
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Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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