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Workplace Communication Strategies

Cross-cutting
Digital Skills

Soft skills

Duration

25h

PRESENTATION

It is important to have a communication persuasive within the company because it will help promote positive actions and present convincing arguments that can have a positive impact, such as the fact that the leaders motivate their team to achieve the set goals. Currently, many companies that don't know how to develop strategies will see this have a negative impact on their productivity. Through this training program in Persuasion Strategies in the Workplace You will be able to incorporate a range of tools into your knowledge that will serve as a strategy for improving communication with employees at the company o work teams. Through effective communication, it will be possible to carry out a good negotiation and how to use the type of negotiation appropriate for each type of situation.

Objectives

  • To know motivate to the workers.

  • Understanding the forms of negotiation that need to be carried out.

  • Understanding concepts such as persuasion, influence, negotiation.

  • Understanding the challenges of a poor communication and identify strategies appropriate.

Syllabus

TEACHING UNIT 1. INFLUENCE, PERSUASION, AND MANIPULATION

  1. Basic Psychological Principles of Influence
  2. Persuasion
  3. Influence
  4. The Dark Side of Influence and Persuasion: Manipulation

TEACHING UNIT 2. PERSUASIVE COMMUNICATION TECHNIQUES

  1. The Communication Process
  2. Techniques of Persuasion and Influence

TEACHING UNIT 3. COMMUNICATION BARRIERS

  1. Levels of Communication
  2. Communication Components That Affect Persuasion
  3. Communication Challenges
  4. Strategies for Improving Communication

TEACHING UNIT 4. THE USE OF EMOTIONS IN PERSUASION

  1. What is emotion?
  2. Criteria for Classifying Emotions
  3. Basic or Primary Emotions
  4. Complex or Secondary Emotions
  5. The Importance of Experiencing Emotions
  6. Persuasion and Emotions

TEACHING UNIT 5. NEGOTIATION AND PERSUASION

  1. Concept of Negotiation
  2. Negotiation Styles
  3. The Paths of Negotiation
  4. Stages of Negotiation
  5. Negotiation Strategies
  6. Negotiation Tactics
  7. Key Issues to Consider During the Negotiation Process
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
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Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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