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Basic food and beverage service and post-service tasks in the restaurant

Industry-Specific
Digital Skills

Hospitality and Tourism

Duration

3:00 p.m.

PRESENTATION

The Course Basic Food and Beverage Service and Post-Service Tasks in the Restaurant It is a unique opportunity to enter the restaurant industry, a field that is constantly growing and in high demand. You'll learn how to provide a excellent service for breakfast, lunch, and dinner, including room service and buffets, as well as the correct Order Processing and customer service. In addition, you'll receive training in performance of post-service tasks, ensuring a end-to-end customer service process, with a focus on the Quality and Error Prevention. The online training combines theory and practice, allowing you to acquire skills that position you as a a competitive and highly skilled professional in the restaurant industry.

Objectives

  • Understand the different types of food service.

  • Apply basic techniques in the breakfast, lunch, and dinner service.

  • Operate the food and beverage service in rooms effectively.

  • Identify characteristics from Buffet-style and institutional catering services.

  • Writing Simple Commands with accuracy and efficiency.

  • Apply customer service techniques to improve the user experience.

  • Perform post-service tasks ensuring quality and efficiency in the process.

Syllabus

TEACHING UNIT 1. FOOD AND BEVERAGE SERVICE AND CUSTOMER SERVICE IN THE RESTAURANT INDUSTRY Types of service based on restaurant service models Application of simple table service techniques for breakfast, lunch, and dinner Food and Beverage Service in Guest Rooms Specific Characteristics of Buffet-Style and Institutional Services Taking Simple Orders Application of Basic Customer Service Techniques Application of Simple Billing and Payment Methods LEARNING UNIT 2. PERFORMING POST-SERVICE TASKS IN THE FOOD AND BEVERAGE AREA Types and methods of post-service Sequence and execution of post-service operations according to type and method LEARNING UNIT 3. PARTICIPATING IN QUALITY IMPROVEMENT Quality assurance Preventive and control activities for supplies and processes to help avoid defective results
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
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Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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