Leadership and Team Management Techniques

TEACHING UNIT 1. THE ROLE OF LEADERSHIP IN PERSPECTIVE.

1. The Boss's Dual Loyalty: The Organization—Functional and Operational Aspects
2. Authority and Responsibility Types of Authority
3. Autocratic, laissez-faire, and catalytic or interactive leadership styles
4. Some Hypotheses About Human Behavior: How We Form These Hypotheses and How They Influence Leadership Style
5. The needs of individuals
6. The Dimensions of the Remote Control

TEACHING UNIT 2. MOTIVATION: THE DRIVING FORCE BEHIND GROUP WORK.

1. The needs of the employees and the company
2. Team Morale and the Role of Leadership
3. Status and Roles: Motivation

TEACHING UNIT 3. SETTING GOALS.

1. Assumptions About Goal Setting The Management Cycle
2. Goals, Activities, and Objectives Terminology and Concepts
3. Why Management by Objectives Sometimes Fails
4. Goal-oriented behaviors versus task-oriented behaviors. Achievement versus uncertainty. Risk versus safety.
5. Criteria for Evaluating Objectives
6. Guidelines for Using Goals as a Motivational Factor

TEACHING UNIT 4. PERSONAL COMMUNICATION: A BASIC TOOL FOR MANAGERS.

1. Basic Elements of the Communication Process
2. Requirements for Effective Communication
3. Dimensions of Personal Communication: Context, Audience, and Conditioning
4. Use and Types of Questions in Effective Communication
5. Leadership Behaviors in Communication
6. Non-directive behaviors
7. Active Listening: Barriers to Listening

TEACHING UNIT 5. TIME MANAGEMENT AT WORK.

1. Tips for Making Effective Use of Available Time: Work Methods
2. The Work Agenda
3. Urgent vs. Important: Daily Plan

TEACHING UNIT 6. TRAINING AND DEVELOPMENT OF EMPLOYEES.

1. Training in Perspective: Leadership as a Trainer
2. Learning as a Change in Behavior
3. Psycho-pedagogical Principles: Concepts vs. Memory
4. Learning and Forgetting: Evaluating Training