Report Writing and Presentation

TEACHING UNIT 1. THE KEYS TO GOOD WRITING Guidelines for Effective Communication Communication Barriers; Resolving Communication Problems Useful Communication Techniques Effective Communication Habits Nonverbal Communication Examples of Written Documents: Business Texts, Internal Communication Texts, Formal Texts TEACHING UNIT 2. WRITING A GOOD REPORT Setting Objectives Drafting Structure of the Report Types of Reports TEACHING UNIT 3. THE POWER OF LANGUAGE Developing a Style The Use of Language Differences Between Spoken and Written Messages Mistakes to Avoid: Lack of Clarity, Disorganized Presentation, Rambling… Style: How to Achieve a Clear, Precise, Direct, Persuasive, and Positive Style The Process of Interpersonal Communication Active Listening Empathy and Assertiveness TEACHING UNIT 4. BEING PERSUASIVE Persuasion Techniques Choosing the Format Presenting Proposals TEACHING UNIT 5. THE IMPACT OF THE PRESENTATION Presentation structure Page layout Graphics Overall presentation Proofreading techniques