Contact
Request a demo

Quality Management and Performance in Facility Management

Industry-Specific
Digital Skills

Infrastructure Services

Duration

40 hours

PRESENTATION

The Quality and Performance Management in Facility Management course is a unique opportunity to enter a rapidly growing industry where the demand for trained professionals is increasing exponentially. With a focus on value creation, you will acquire hKey skills for implementing regulations and standards, as well as for manage efficient hiring processes. Plus, you'll learn how to optimize the procurement function and conduct effective audits, all of which are essential for ensure quality and performance in facilities management. This online course offers you the flexibility to learn from anywhere, allowing you to balance your studies with other responsibilities. Upon completing this program, you’ll be prepared to take on leadership roles in a dynamic and highly valued field, where efficiency and quality are key to organizational success.

Objectives

– Understand the role of Facility Management as a conduit for value within organizations.

– Identify the regulations y standards key in Facility Management to ensure proper application.

– Analyze the processes from hiring in the field of facility management.

– Evaluate the function from shopping for optimize resources in Facility Management.

– Develop Skills for conduct audits effective in the context of facility management.

– Apply techniques from management from quality in the performance of facility management.

– Integrate knowledge for improve the performance in the management from facilities.

Syllabus

TEACHING UNIT 1. FACILITY MANAGEMENT AS A VALUE DRIVER Creating and evaluating your FM team Evaluating FM performance and optimizing processes Developing a balanced scorecard: considerations User-Convenience Services: Facilities as Emotional Compensation Performance Monitoring Indicators TEACHING UNIT 2. FM REGULATIONS AND STANDARDS AND INTRODUCTION TO CONTRACTING PROCESSES International Standards in Facility Management: An Introduction Structure of ISO Standards in Facilities (I) Structure of ISO Standards in Facilities (II) Facilities Contracting Models Preparation of RFIs and RFPs and objective evaluation criteria TEACHING UNIT 3. THE PROCUREMENT FUNCTION IN FACILITY MANAGEMENT The procurement function in facilities: sourcing vs. purchasing Contract and subcontract management Integrated Contracts, the IFM Concept Output-Based Approach vs. Prescriptive Contracting Subcontracting, Subrogation, and Legal and Labor Risks TEACHING UNIT 4. AUDITS Building operations audits Corporate security audits Quality and environmental systems in the facilities context KPIs for building performance Due diligence, start-up, and commissioning
Request for Information

Related MOOCs

Course

Workplace Risk Prevention, Ergonomics, and Mental Health

The Course on Workplace Risk Prevention, Ergonomics, and Mental Health addresses the growing need to ensure environments...
Read more
Course

Digital Disconnection and Legal Compliance in the Workplace

In the age of remote work, hyperconnectivity has put companies under the scrutiny of the Labor Inspectorate....
Read more
Course

The Right to Digital Disconnection, Health, and Work Ethics

In a world of global digitization, hyperconnectivity has gone from being an advantage to becoming a challenge...
Read more

Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
Specialized Courses Catalog

Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
Scroll to Top