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Personal Sales Techniques and Basic Business Negotiation

Cross-cutting
Digital Skills

Soft skills

Duration

40 hours

PRESENTATION

This training is in line with the Unit's training program Training in Personal Sales Techniques and Basic Business Negotiation, certifying that the candidate has successfully completed the various units of competency included in the program, and is designed to accredit the Professional Competencies acquired through work experience and non-formal training, which will enable students to acquire the professional skills required to complete the sale of products and/or services through the various marketing channels, in accordance with the service quality criteria established by the organization and, in the case of the direct sales channel, in compliance with current regulations and the specifications provided.

Objectives

  • Understand the importance of communication in sales.

  • Develop essential sales skills.

  • Understand the stages of the sales process.

  • Plan effective sales calls.

  • Build interest and trust with the customer.

  • Master sales closing techniques.

Syllabus

TEACHING UNIT 1. PERSONAL SALES TECHNIQUES. 1. Sales and Business Communication. 2. Qualities of a Salesperson. 3. Scheduling Sales Calls. 4. Product Demonstration. 5. Closing the Sale. TEACHING UNIT 2. BUSINESS NEGOTIATION. 1. Basic concepts. 2. The negotiator: Characteristics and types. 3. The negotiation process. 4. Conducting negotiations: Strategies and tactics. 5. Documentation: Related factors.
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
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Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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