Introduction to Mediation: Tools for the Peaceful Resolution of Conflicts

Cross-cutting
Digital Skills

Soft skills

Duration

8:00 p.m.

PRESENTATION

Mediation has become an essential tool in the peaceful conflict resolution, especially in a social context where confrontation and polarization are becoming increasingly evident. Training in Introduction to Mediation: Tools for the Peaceful Resolution of Conflicts offers you the opportunity to purchase essential skills to become an effective mediator. You’ll learn about the skills a mediator must possess, the techniques that facilitate participation, and the responsibilities inherent in this role. This field is booming, with growing job demand in sectors such as education, business, and community services. Participating in this training will allow you to contribute to the creation of conflict-free environments.

Objectives

  • Understanding the mediation as an effective system for resolving conflicts in various situations.

  • Identify the professional skills required to work as a mediator in a variety of contexts.

  • Apply techniques that promote active participation the mediator's role in the conflict resolution process.

  • Recognize the ethical responsibility y professional that a mediator assumes during the mediation process.

  • Evaluate the terms and conditions y requirements necessary to practice mediation effectively and responsibly.

  • Describe the key steps of the mediation process and its application in daily practice.

  • Develop skills to facilitate communication and understanding between the parties in conflict.

Syllabus

VIDEO LESSON 1. THE MEDIATOR’S RESPONSIBILITIES VIDEO LESSON 2. STEPS TO FOLLOW IN THE MEDIATION PROCESS VIDEO LESSON 3. CONDITIONS AND REQUIREMENTS FOR PRACTICING AS A MEDIATOR VIDEO LESSON 4. TECHNIQUES WHERE THE MEDIATOR’S PARTICIPATION IS PREDOMINANT VIDEO LESSON 5. TYPES OF PROFESSIONAL COMPETENCIES FOR MEDIATORS VIDEO LESSON 6. MEDIATION AS AN EFFECTIVE SYSTEM FOR CONFLICT RESOLUTION
Request for Information

Related MOOCs

Course
The Course on Workplace Risk Prevention, Ergonomics, and Mental Health addresses the growing need to ensure environments...
Course
In the age of remote work, hyperconnectivity has put companies under the scrutiny of the Labor Inspectorate....
Course
In a world of global digitization, hyperconnectivity has gone from being an advantage to becoming a challenge...

Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.

Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
Scroll to Top