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Communicating with Empathy

Cross-cutting
Digital Skills

Soft skills

Duration

3:00 p.m.

PRESENTATION

Have you ever tried to communicate with someone else and found yourself obstacles What caused that conversation to go wrong? Have you felt lack of empathy On their part or on yours? Most of the time we find ourselves in barriers and challenges when it comes to expressing ourselves, since we know what we want to say, but we don't know how to convey it. Many of the conflicts we face in our daily lives, both at work and in our personal lives, stem from a lack of empathy when we communicate. Thanks to Communicating with Empathy You'll be able to put an end to those misunderstandings and learn the keys to more effective communication, which will make it easier for you to understand others by correctly expressing your thoughts and emotions. 

Objectives

  • Knowing which ones are the main elements and levels of communication.

  • Explore the concept of active listening, as well as their types, benefits, and how to improve them.

  • Learn about the main obstacles that arise in communication.

  • Learn What is empathy?, What are its phases, and what effects does it have on communication?.

Syllabus

TEACHING UNIT 1. COMMUNICATION

  1. Fundamentals of Communication
  2. Key Communication Elements
  3. Levels of Communication

TEACHING UNIT 2. ACTIVE LISTENING

  1. Introduction
  2. Types of Listening
  3. Active Listening
  4. Benefits and Challenges of Active Listening
  5. Active Listening Process
  6. How to Improve Active Listening

TEACHING UNIT 3. BARRIERS TO COMMUNICATION

  1. Conflict Management in Communication
  2. Semantic Barriers in Communication
  3. Personal and Physical Barriers to Communication

TEACHING UNIT 4. EMPATHY

  1. The Importance of Developing Communication Skills
  2. Empathy
  3. Stages of Empathy
  4. Effects of Empathy
  5. Challenges of Empathy
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
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+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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