Throughout our lives, we will have to face numerous problems, both in our personal and professional lives, and that is where our mediation and communication will determine whether we succeed or not. With this lineup of Troubleshooting You'll see some of the techniques most commonly used for solving everyday problems and even conflicts with violence. To this end, we will analyze the mediation process and the role of the mediator. The mediator works to reconcile the competing interests of the parties, helping the participants in the conflict, clearing up misunderstandings, identifying the interests or needs of the various parties, and negotiating a mutually satisfactory solution.
Yes. All Educa PHAROS masterclasses are held live so you can interact with the speakers, ask questions, and participate in real time.