ServiceNow

Name: ServiceNow
Brand: Educa PHAROS
SKU: AFO019233
Availability: InStock

Cross-cutting

Digital Skills

IA Academy

Duration

10 a.m.

PRESENTATION

With this ServiceNow course, you’ll receive specialized training in the subject. Thanks to technology, any company that wants to grow needs to implement digital services that boost productivity through flexible work models. Managing IT services in a centralized manner will allow us to improve the company’s productivity, thereby increasing profit margins and enhancing its competitiveness in the market. In addition, every operation requires analysis and task planning to help us identify potential errors and resolve them as quickly as possible—or even conduct a forward-looking analysis to ensure we’re prepared. Through this course, you’ll learn about ServiceNow and all the possibilities it offers for IT service management.

Objectives

· Learn about ServiceNow. · Learn about the different roles in the system. · Learn about the different services offered by the system. · Learn how to create flexible workflows.

Syllabus

LEARNING UNIT 1. INCIDENT MANAGEMENT LEARNING UNIT 2. PROBLEM MANAGEMENT LEARNING UNIT 3. CHANGE MANAGEMENT LEARNING UNIT 4. OTHER APPLICATIONS LEARNING UNIT 5. SERVICE PORTAL DESIGNER

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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.

Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Are the masterclasses live?

Who is it intended for?

What features does Educa PHAROS have?

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Why is Educa PHAROS the best solution?

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.