Conflict Management and Resolution in Human Resources

Name: Conflict Management and Resolution in Human Resources
Brand: Educa PHAROS
SKU: AFO005392
Availability: InStock

Corporate

Digital Skills

Duration

3:00 p.m.

PRESENTATION

The Conflict Management and Resolution in HR course is your gateway to mastering a crucial area in today’s workplace. Human resources management faces constant challenges due to the diversity and complexity of teams. This course provides you with effective techniques to improve team performance by optimizing collaboration and productivity. You’ll learn to manage group dynamics—an indispensable skill applicable across various social and business contexts. Conflict resolution skills are in high demand, and this course equips you to address conflict in a positive manner, preventing violence and fostering a harmonious work environment. In addition, you’ll discover methods for analysis, negotiation, and finding effective solutions.

Objectives

Identify techniques for improving the effective functioning of a work team.
Understand the applications of group dynamics in different social contexts.
Distinguish between group dynamics based on group size and specific objectives.
Analyze the role of the facilitator in the use of group techniques.
Explore positive perspectives on conflict in the workplace.

Syllabus

TEACHING UNIT 1. TECHNIQUES FOR IMPROVING TEAM PERFORMANCE 1. Training Program 2. Team Development Techniques TEACHING UNIT 2. GROUP DYNAMICS 1. Definition 2. Applications to Different Areas of Social Life 3. What Are Group Dynamics Techniques? 4. General Guidelines for Using Group Techniques 5. The Role of the Facilitator TEACHING UNIT 3. CLASSIFICATION OF GROUP DYNAMICS 1. By Group Size 2. By Expert Participation 3. By Objectives TEACHING UNIT 4. GROUP DYNAMICS TECHNIQUES IN CORPORATE CONFLICT RESOLUTION 1. A Positive Perspective on Conflict 2. Conflict versus Violence 3. Prevention 4. Analysis and Negotiation 5. Search for Solutions 6. Procedures for Teaching Conflict Resolution

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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.

Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

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Why is Educa PHAROS the best solution?

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.