Application to the 2020 EFQM Model

Cross-cutting
Digital Skills

Soft skills

Duration

12:00 p.m.

PRESENTATION

This formation of Application to the 2020 EFQM Model It prepares you to have a broad perspective and the necessary knowledge for the development of, planning, the implementation and the control in the business environment, using the EFQM Model (European Foundation for Quality Management), and acquiring the techniques and tools needed to perform professionally with efficiency and effectiveness in the sector.

You'll gain an in-depth understanding of the Basic Principles of the EFQM Model, the tools for implementing continuous improvement in organizations, as well as the certification and recognition processes based on this quality management standard.

Objectives

  • Identify the structure and the Fundamental Principles of Excellence.

  • Understanding the differences in quality Total (TQM) and the EFQM Model.

  • Apply the methodology REDER for continuous improvement within the organization.

  • Manage the company's services and products from the perspective of continuous improvement and customer service.

  • Implement the EFQM Model for Self-Assessment.

  • Apply the guide y support the self-assessment methodology.

Syllabus

TEACHING UNIT 1. BASIC PRINCIPLES OF THE EFQM MODEL 1. Structure of the EFQM Model 2. Total Quality Management (TQM) and the EFQM Model 3. Fundamental Principles of Excellence TEACHING UNIT 2. APPLYING CONTINUOUS IMPROVEMENT TO THE ORGANIZATION 1. The REDER Concept 2. Applying the REDER Methodology to Management and Execution 3. Applying the REDER Methodology to Results 4. Analysis and Scoring Matrices 5. General Outline of the Evaluation Process 6. Key Stages of the Evaluation Process 7. Adapted Model 8. Latest Developments in the EFQM Model of Excellence TEACHING UNIT 3. PRACTICAL APPLICATIONS OF THE EFQM MODEL OF EXCELLENCE 1. The Importance of the Self-Assessment Questionnaire 2. Guidance and Support Tool for the Self-Assessment Methodology
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.

Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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