This formation of Application to the 2020 EFQM Model It prepares you to have a broad perspective and the necessary knowledge for the development of, planning, the implementation and the control in the business environment, using the EFQM Model (European Foundation for Quality Management), and acquiring the techniques and tools needed to perform professionally with efficiency and effectiveness in the sector.
You'll gain an in-depth understanding of the Basic Principles of the EFQM Model, the tools for implementing continuous improvement in organizations, as well as the certification and recognition processes based on this quality management standard.