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Lean Office

Corporate
Digital Skills

Business Management and Finance

Duration

50h

PRESENTATION

This Lean Office Course will show you a methodology which stems from the Lean approach, originally developed by Toyota in manufacturing to eliminate waste and increase the efficiency and improve the quality. The application of Lean in an office or administrative setting, such as human resources, finance, customer service, and others departments, is known as Lean Office. The goal of Lean Office is to eliminate activities and processes that do not add value, improve productivity, and provide a higher-quality service or product to internal and external customers.

Objectives

  1. Learn how to apply the tools READ at the office.

  2. Learn how to improve the efficiency of office processes and tasks to achieve faster results.

  3. Foster a culture of continuous improvement in which employees are constantly looking for ways to do things more efficiently and effectively.

Syllabus

TEACHING UNIT 1. INTRODUCTION TO LEAN METHODOLOGY

  1. Origin of the methodology.
  2. Fundamental Concepts of Lean Methodology.
  3. Principles of Lean Methodology.
  4. Practical content.

TEACHING UNIT 2. LEAN OFFICE. HOW THE LEAN PHILOSOPHY BENEFITS THE ADMINISTRATIVE ENVIRONMENT.

  1. Benefits of the Lean Methodology in an Administrative Setting.
  2. Implementation of the lean system.
  3. Practical content.

TEACHING UNIT 3. THE 7 WASTES AND THE 5S.

  1. Prerequisites.
  2. The 7 Biggest Wasteful Spending Habits in the Office.
  3. 5S Programs for Organization and Cleanliness.
  4. Practical content.

TEACHING UNIT 4. VALUE FOR THE CUSTOMER AND THE VALUE OF PEOPLE.

  1. Identify the value for your customer.
  2. The Value of People.
  3. Practical content.

TEACHING UNIT 5. PROCESS STANDARDIZATION AND VISUAL OFFICE MANAGEMENT.

  1. Process standardization.
  2. Visual Management in the Office.
  3. Practical content.

TEACHING UNIT 6. PROBLEM-SOLVING TECHNIQUES AND THE LEAN ACTION PLAN.

  1. Problem-solving techniques.
  2. Lean Action Plan.
  3. Practical content.
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
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Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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