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Tools for Business IT

Cross-cutting
Digital Skills

Digital Skills

Duration

8:00 p.m.

PRESENTATION

Training Tools for Business IT is based on the growing need for professionals to acquire solid skills in the field of business computing, such as office automation, email management, and the use of DBMSs o browsers and systems management ERP-CRM. Currently, the technology and the digitization play a key role in the efficiency, productivity, and competitiveness of organizations. Therefore, having up-to-date and practical knowledge Knowledge of the software tools and applications used in the business environment is essential for the Professional Development and Adaptation to the demands of the job market. In addition, you'll have a team of professionals who specialize in the field.

Objectives

  • Understanding the importance of the office automation and its impact in the business world.

  • Learn about the file management and data modeling in databases.

  • Understanding what web applications and learn about the different types of browsers.

  • Planning Company Resources Using Systems ERP-CRM

Syllabus

TEACHING UNIT 1. OFFICE AUTOMATION AND BUSINESS

  1. Why is office automation important?
  2. Tools Available in Office Automation
  3. Types of Office Applications

TEACHING UNIT 2. MANAGING E-MAIL

  1. Email
  2. Protocols Used in Email Management
  3. Message Encoding

TEACHING UNIT 3. INFORMATION STORAGE SYSTEMS

  1. File Management
  2. Databases: Data Modeling and Information Storage
  3. Database Management Systems (DBMS)

TEACHING UNIT 4. WEB APPLICATIONS

  1. What are web applications?
  2. Web Browsers and Types
  3. Parts of a Web Browser
  4. CRM

TEACHING UNIT 5. ERP-CRM SYSTEMS

  1. ERP: How to Plan a Company's Resources
  2. CRM: Managing Customer Relationships
  3. DBMS to be used
  4. ERP-CRM System Configuration
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
Specialized Courses Catalog

Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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