ISO 9001 Internal Auditor

TEACHING UNIT 1. QUALITY MANAGEMENT SYSTEM. ISO 9001:2015 1. Purpose and Scope. 2. Normative References 3. Terms and Definitions 4. Organizational Context 5. Leadership 6. Planning 7. Support 8. Operations 9. Performance Evaluation 10. Improvement TEACHING UNIT 2. IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM (QMS) 1. Documentation of a QMS 2. Milestones in the Implementation of a QMS 3. Stages in the Development, Implementation, and Certification of a QMS 4. Methodology and Critical Points of Implementation 5. SWOT Analysis 6. The Accreditation Process 7. Steps to Integrate Quality Management System Staff into the Company 8. Key Factors for Effective Quality Management TEACHING UNIT 3. MANAGEMENT SYSTEM AUDIT 1. Introduction to Management System Auditing 2. ISO 19011 Standard: Guidelines for Auditing Management Systems 3. Objectives of Management System Audits 4. Sources of Information 5. Auditor Independence 6. Professional Principles 7. Risks in an Audit TEACHING UNIT 4. QUALITY MANAGEMENT SYSTEM AUDIT (I) 1. Quality Audits 2. Quality Management Systems 3. Definitions and Related Concepts 4. The Quality Auditor TEACHING UNIT 5. QUALITY SYSTEM AUDIT (II) 1. Audit Procedure 2. Quality System Audit Model 3. Initiating the Audit 4. Preparing for the Audit 5. Conducting the Audit 6. Closing Meeting 7. Follow-up on Corrective Actions 8. Quality in Auditing 9. Metrics 10. Implementing Quality Audits in Companies