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Implementation of the New EFQM 2020 Transformation Model

Corporate
Digital Skills

Compliance, Quality, and Occupational Health and Safety

Duration

40 hours

PRESENTATION

In an increasingly competitive business world, adapting to change is essential. The The "Implementing the New 2020 EFQM Transformation Model" course provides you with the tools you need to successfully lead organizational transformation. In a landscape characterized by VUCA environments and megatrends, it is crucial to understand how to manage these changes and develop effective strategies. You will learn to define your organization’s purpose, manage relationships with stakeholders, and foster a culture based on values and innovation. Through a comprehensive approach, you will be able to improve the customer experience and develop internal talent, thereby ensuring sustainability and operational performance. Transformation is not only a challenge but also an opportunity to position your organization at the forefront of the market. This online course will allow you to gain knowledge from anywhere, ensuring flexibility and adaptability to your needs.

Objectives

– Understand the new EFQM 2020 model and its application in VUCA environments.

– Analyze the REDER framework to drive organizational transformation.

– Define the mission and purpose of organizations undergoing transformation.

– Develop strategies based on stakeholder management.

– Foster innovation and change within the organizational culture.

– Optimize the customer experience and the development of human talent.

– Evaluate strategic and operational performance following the transformation.

Syllabus

TEACHING UNIT 1. A NEW MODEL OF TRANSFORMATION Why a new model? VUCA environments and megatrends Managing the environment The new REDER logic The new EFQM 2020 model TEACHING UNIT 2. THE ROLE OF ORGANIZATIONS IN TRANSFORMATION From mission to organizational purpose Defining and managing stakeholder relationships Strategy development Governing the organization and developing a values-based culture Innovation and change LEARNING UNIT 3. HOW TO ADDRESS TRANSFORMATION Customer value and experience Talent development and employee experience Transparency and engagement in relationships with investors and regulators Corporate social responsibility Value chain design LEARNING UNIT 4. RESULTS OF THE TRANSFORMATION Managing the transformation Technology and information systems Stakeholder perceptions Strategic and operational performance The process of assessing the degree of transformation
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Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
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Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
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