Contact
Request a demo

Fundamentals of Quality Control and Improvement

Corporate
Digital Skills

Compliance, Quality, and Occupational Health and Safety

Duration

40 hours

PRESENTATION

This training in «Fundamentals of Quality Control and Improvement»is designed for professionals and employees interested in acquiring key competencies and skills in quality management and continuous improvement in the business sector. Throughout the training program, you will explore topics such as the strategic quality planning, customer loyalty, improvement models, the use of advanced tools, ISO 9000 standards, monitoring, measurement, data analysis, and practical applications of quality techniques. This training is essential if you're looking to develop your knowledge of quality management and contribute to excellence in your organizations.

Objectives

  1. Understanding the principles from the organization from the quality and its evolution toward total quality.

  2. Mastering the planning strategic quality, by establishing effective goals and indicators.

  3. Gain knowledge about improvement models and criteria for making decisions and implementing solutions.

  4. Develop skills in the implementation of improvement programs, the management of quality circles, and project teams.

  5. Become familiar with the rules ISO 9000 and Its Relationship to Quality Improvement.

  6. Learn techniques monitoring, measurement, and data analysis to drive continuous improvement.

  7. Mastering the application of basic techniques and advanced quality improvement techniques, including benchmarking, FMEA, Gantt charts, QFD, satisfaction surveys, and sampling plans.

Syllabus

TEACHING UNIT 1. ORGANIZING QUALITY IMPROVEMENT.

  1. Quality Management. Toward Total Quality.
  2. Strategic Quality Planning: Objectives and Indicators. Strategies for Customer Loyalty.
  3. Improvement Models. Decision-Making Criteria and Implementation of Solutions.
  4. Quality improvement programs. Quality circles. Project teams.
  5. The ISO 9000 Series Standards and Quality Improvement.
  6. Monitoring and measurement.
  7. Data analysis.
  8. Improvement. Corrective and Preventive Actions.
  9. ISO 9004 (Guidelines for Performance Improvement).

TEACHING UNIT 2. BASIC TECHNIQUES FOR QUALITY IMPROVEMENT.

  1. Techniques for Improving Quality.
  2. Basic Techniques for Quality Improvement.
  3. Advanced techniques and tools for quality improvement.
  4. Advanced quality improvement techniques and tools.
  5. Quality Planning and Control Techniques.
  6. Benchmarking.
  7. Mode and Effects Failure Analysis (MEF).
  8. Gantt chart.
  9. Quality Function Deployment (QFD).
  10. Measuring Customer Satisfaction.
  11. Sampling Plans.
Request for Information

Related MOOCs

Course

Workplace Risk Prevention, Ergonomics, and Mental Health

The Course on Workplace Risk Prevention, Ergonomics, and Mental Health addresses the growing need to ensure environments...
Read more
Course

Digital Disconnection and Legal Compliance in the Workplace

In the age of remote work, hyperconnectivity has put companies under the scrutiny of the Labor Inspectorate....
Read more
Course

The Right to Digital Disconnection, Health, and Work Ethics

In a world of global digitization, hyperconnectivity has gone from being an advantage to becoming a challenge...
Read more

Are the Educa PHAROS courses eligible for credit?

Many courses can be credited toward the master's programs at Structuralia.
Specialized Courses Catalog

Facts about our area

+ 1.483

Hours

+88.999

Minutes

264

Courses

Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate identity and offers a total of more than 900 courses, it provides tailored training for each organization. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
Scroll to Top