{"id":27635,"date":"2026-02-23T18:51:58","date_gmt":"2026-02-23T17:51:58","guid":{"rendered":"https:\/\/www.educapharos.com\/moocs\/resolucion-de-conflictos-con-clientes\/"},"modified":"2026-02-23T18:51:58","modified_gmt":"2026-02-23T17:51:58","slug":"resolving-conflicts-with-customers","status":"publish","type":"mooc_course","link":"https:\/\/educapharos.com\/en\/resolucion-de-conflictos-con-clientes\/","title":{"rendered":"Resolving Conflicts with Customers"},"content":{"rendered":"<p>With this training program in <strong>Resolving Conflicts with Customers<\/strong> You'll be able to navigate the industry and acquire the knowledge necessary to <strong>manage<\/strong> the emotions that arise in situations of <strong>tension\/conflict<\/strong> in customer service. This training will give you a deep understanding of the <strong>conflict dynamics<\/strong> with clients and equips them with the skills needed to address and resolve situations effectively. Its main objective is <strong>improve<\/strong> customer satisfaction, strengthening relationships, and promoting a safe and professional work environment.<\/p>","protected":false},"excerpt":{"rendered":"<p>This training course on Resolving Conflicts with Customers is designed for a wide range of professionals and students who are in direct contact with customers. 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Te prepara tambi\u00e9n para ser competente en al <strong>resoluci\u00f3n de conflictos<\/strong> con clientes, lo que es esencial para mantener <strong>relaciones positivas<\/strong>, la satisfacci\u00f3n del cliente y la profesionalidad en el entorno de trabajo.<\/p>","educalms_audience":"<p>Esta acci\u00f3n formativa en <strong>Resoluci\u00f3n de Conflictos con Clientes<\/strong> est\u00e1 dirigido a una <strong>amplia gama<\/strong> de profesionales y estudiantes que se encuentren en contacto directo con clientes. 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